Title: PluginCity Delivery Instructions for WooCommerce
Author: PluginCity
Published: <strong>ጥቅምት  8, 2026</strong>
Last modified: ጥቅምት  8, 2026

---

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# PluginCity Delivery Instructions for WooCommerce

 By [PluginCity](https://profiles.wordpress.org/plugincitywp/)

[Download](https://downloads.wordpress.org/plugin/plugincity-delivery-instructions.1.0.0.zip)

 * [Details](https://am.wordpress.org/plugins/plugincity-delivery-instructions/#description)
 * [Reviews](https://am.wordpress.org/plugins/plugincity-delivery-instructions/#reviews)
 *  [Installation](https://am.wordpress.org/plugins/plugincity-delivery-instructions/#installation)
 * [Development](https://am.wordpress.org/plugins/plugincity-delivery-instructions/#developers)

 [ድጋፍ](https://wordpress.org/support/plugin/plugincity-delivery-instructions/)

## ማብራሪያ

Customers often need to say how an order should be delivered: leave it behind the
side gate, ring twice, use the back door. WooCommerce’s order notes box is where
they put it, and then it is mixed in with everything else a customer writes and 
nobody can find it when they are packing.

PluginCity Delivery Instructions for WooCommerce gives that note a box of its own,
in the same place on the classic checkout and the Checkout block, and shows what
the customer wrote on the order, in your emails and on the thank-you page.

The box is called “Delivery instructions” unless you change its label, so a shop
that says “Shipping instructions” or “Special instructions” can rename it in the
settings.

The free version is permanent. It does not expire, needs no licence key, and never
contacts PluginCity.

#### What you get

 * A delivery instructions box at checkout, with your own label, placeholder and
   help text
 * Works on the classic checkout and on the Checkout block, through WooCommerce’s
   Store API
 * Required or optional, with a character limit that is enforced when the order 
   is placed
 * Put it with the delivery details or beside the order summary
 * Only asked when something in the cart ships, so a cart of downloads is never 
   asked
 * Shown on the order screen, where authorised staff can edit it, with an order 
   note for each change
 * Included in order emails to you and to your customers, and shown on the thank-
   you page and in My Account, each behind its own switch
 * Included in WordPress personal data exports and removed when WooCommerce erases
   or anonymises an order
 * Settings import and export, so a configuration can be copied to another shop 
   or kept as a backup
 * High-Performance Order Storage compatibility

The help text under the box asks customers not to include payment information or
other sensitive personal information. You can change that wording.

Customers cannot change their instructions once the order is placed. Orders made
in wp-admin, through the REST API or in code are never refused for lacking one, 
whatever the required setting says.

Pro is a separate paid version, sold and distributed by PluginCity. It is not included
in this plugin and is not downloaded or installed by it, and nothing described above
depends on it. [Pro](https://www.plugincity.net/plugins/delivery-instructions-for-woocommerce)
adds structured questions to the one box. Your settings carry over if you buy it.

### Configuration

 1. Leave **Show the field at checkout** ticked.
 2. Set the label, placeholder and help text your customers will read.
 3. Decide whether the box is required, and the longest instruction you will accept.
 4. Choose where it sits, and whether it appears in emails, on the thank-you page and
    in My Account.

## Screenshots

[⌊The delivery instructions box on the Checkout block, under the shipping options,
with the shop's example wording in grey and a line of help beneath it.⌉⌊The delivery
instructions box on the Checkout block, under the shipping options, with the shop's
example wording in grey and a line of help beneath it.⌉[

The delivery instructions box on the Checkout block, under the shipping options,
with the shop’s example wording in grey and a line of help beneath it.

[⌊The same box on the classic checkout, with the shop's example wording in grey.⌉⌊
The same box on the classic checkout, with the shop's example wording in grey.⌉[

The same box on the classic checkout, with the shop’s example wording in grey.

[⌊On the order screen, the customer's instructions sit in a box of their own beside
the shipping address, where staff can edit them. Each change is recorded in the 
order notes.⌉⌊On the order screen, the customer's instructions sit in a box of their
own beside the shipping address, where staff can edit them. Each change is recorded
in the order notes.⌉[

On the order screen, the customer’s instructions sit in a box of their own beside
the shipping address, where staff can edit them. Each change is recorded in the 
order notes.

[⌊The thank-you page shows the customer the instructions they gave, under the order
details.⌉⌊The thank-you page shows the customer the instructions they gave, under
the order details.⌉[

The thank-you page shows the customer the instructions they gave, under the order
details.

[⌊In My Account, the same instructions are shown on the order, under the order details.⌉⌊
In My Account, the same instructions are shown on the order, under the order details
.⌉[

In My Account, the same instructions are shown on the order, under the order details.

[⌊The settings for the box: whether it is shown, its label, example wording and 
help text, whether it is required, its character limit and where it sits.⌉⌊The settings
for the box: whether it is shown, its label, example wording and help text, whether
it is required, its character limit and where it sits.⌉[

The settings for the box: whether it is shown, its label, example wording and help
text, whether it is required, its character limit and where it sits.

## መጫን

WooCommerce must be installed and active first.

 1. In WordPress, go to **Plugins  Add New**.
 2. Search for **PluginCity Delivery Instructions for WooCommerce**.
 3. Click **Install Now**, then **Activate**.
 4. Go to **WooCommerce  Delivery Instructions**, or click **Settings** on the Plugins
    screen.

Installing from a downloaded ZIP instead: go to **Plugins  Add New  Upload Plugin**,
choose the ZIP file, and click **Install Now**. Leave the ZIP as it is; there is
no need to unzip it.

## የተለመዱ ጥያቄዎች

### Does it work with the Checkout block?

Yes, and it is drawn the way WooCommerce intends third parties to add to the block
checkout, not placed into the page. As of WooCommerce 11.1, WooCommerce’s own additional
checkout fields offer a single line, a drop-down and a tick box but no multi-line
box, so the box is added through the checkout’s slots and the text travels in the
Store API request.

### Is it shown for downloads and other virtual products?

No. It appears only when at least one product in the cart is shipped. A cart of 
virtual or downloadable products never sees it, and an order for one is never refused
for lacking it.

### Where can I find what a customer wrote?

Under the shipping address on the order screen, in the new-order email to you, in
the customer’s own emails, on the thank-you page and in My Account. You can switch
the emails and the two pages on and off separately.

### Can staff change it?

Yes. Anybody who can edit the order can change the text from the order screen, and
every change is recorded in the order notes with the name of the person who made
it. An order that has no instruction has no box.

### Can I call it shipping instructions?

Yes. Set the Label under **WooCommerce  Delivery Instructions**. The checkout box,
the order screen, your emails, the thank-you page and My Account all use it. The
note recorded when staff edit an instruction, and the plugin’s own menu, still say
Delivery Instructions.

### Can customers change it afterwards?

Not in the free version. It is shown to them, and they cannot edit it once the order
is placed.

### What if my order comes from the REST API or from wp-admin?

It is accepted. The required setting and the character limit apply to customers 
using the checkout, and an integration or a shop worker writing up an order is never
refused because the box was not filled in.

### What happens to it when a customer asks for their data to be erased?

It is part of WooCommerce’s own export, and it is removed along with the rest of
the order’s personal data when WooCommerce erases or anonymises an order. Nothing
is sent anywhere else.

### Does it work with High-Performance Order Storage?

Yes. The instruction is written through WooCommerce’s order object, so it lands 
in whichever table your shop stores orders in.

### What happens if I deactivate WooCommerce?

The plugin steps aside and shows a notice. It does not fatally error, and your settings
are waiting when WooCommerce comes back.

### Do I need an account or a licence?

No. It is free to use for as long as you like, needs no key, and never contacts 
PluginCity.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“PluginCity Delivery Instructions for WooCommerce” is open source software. The 
following people have contributed to this plugin.

Contributors

 *   [ PluginCity ](https://profiles.wordpress.org/plugincitywp/)

[Translate “PluginCity Delivery Instructions for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/plugincity-delivery-instructions)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/plugincity-delivery-instructions/),
check out the [SVN repository](https://plugins.svn.wordpress.org/plugincity-delivery-instructions/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/plugincity-delivery-instructions/)
by [RSS](https://plugins.trac.wordpress.org/log/plugincity-delivery-instructions/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * First public release.

## Meta

 *  Version **1.0.0**
 *  Last updated **24 ሰዓቶች ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.7 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 8.1 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/plugincity-delivery-instructions/)
 * Tags
 * [checkout notes](https://am.wordpress.org/plugins/tags/checkout-notes/)[delivery notes](https://am.wordpress.org/plugins/tags/delivery-notes/)
   [order notes](https://am.wordpress.org/plugins/tags/order-notes/)
 *  [Advanced View](https://am.wordpress.org/plugins/plugincity-delivery-instructions/advanced/)

## Ratings

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## Contributors

 *   [ PluginCity ](https://profiles.wordpress.org/plugincitywp/)

## ድጋፍ

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/plugincity-delivery-instructions/)