Title: RetainWoo — Subscription Retention for WooCommerce Author: Bikash Pun Published: መጋቢት 10, 2026 Last modified: መጋቢት 26, 2026 --- Search plugins ![](https://ps.w.org/retainwoo/assets/banner-772x250.png?rev=3492294) ![](https://ps.w.org/retainwoo/assets/icon-256x256.png?rev=3488136) # RetainWoo — Subscription Retention for WooCommerce By [Bikash Pun](https://profiles.wordpress.org/bikashpun/) [Download](https://downloads.wordpress.org/plugin/retainwoo.1.1.0.zip) * [Details](https://am.wordpress.org/plugins/retainwoo/#description) * [Reviews](https://am.wordpress.org/plugins/retainwoo/#reviews) * [Installation](https://am.wordpress.org/plugins/retainwoo/#installation) * [Development](https://am.wordpress.org/plugins/retainwoo/#developers) [ድጋፍ](https://wordpress.org/support/plugin/retainwoo/) ## ማብራሪያ **RetainWoo shows a popup with special offers when a subscriber tries to cancel, helping you keep more paying customers.** Most stores lose subscribers silently, the customer clicks cancel, the subscription ends, and no one ever finds out why. RetainWoo stops that from happening. When a subscriber clicks the cancel button, a polished popup appears instantly with three retention options: * **Pause**: Let them pause for 1 or 3 months instead of cancelling * **Skip**: Skip their next payment to give them breathing room (can only be used once every 3 months) * **Discount**: Offer a percentage or fixed discount to stay If they still cancel, RetainWoo automatically sends a **win-back email** with a unique coupon code — giving you a second chance to recover that subscriber. Everything is tracked in a clean dashboard so you can see exactly how much revenue you’re saving. #### Why RetainWoo? * **Offer first, not a survey**: Competitors show a survey before the offer. RetainWoo shows the offer immediately, which gets higher acceptance. * **Works with 4 subscription plugins**: WooCommerce Subscriptions, WebToffee, YITH, and SUMO all auto-detected. * **5-minute setup**: Install, activate, done. No complex configuration required. * **Built-in win-back email**: Other plugins require Klaviyo or Mailchimp. RetainWoo sends beautiful win-back emails automatically. * **Self-contained design**: The popup looks great on every theme without any CSS conflicts. #### Features * Intercepts subscription cancel clicks across all subscription pages * Three retention offers: pause (1 or 3 months), skip next payment, percentage or fixed discount * Automatic win-back email with unique coupon code * Dashboard showing cancellations saved, revenue saved, save rate, and offer breakdown * Customizable headline and subheadline text * Toggle each offer type on or off * Configure discount amount and type * Compatible with WooCommerce Subscriptions, WebToffee Subscriptions, YITH WooCommerce Subscriptions, and SUMO Subscriptions #### Supported Subscription Plugins * WooCommerce Subscriptions (official) * Subscriptions for WooCommerce by WebToffee * YITH WooCommerce Subscriptions * SUMO Subscriptions #### Privacy RetainWoo does not collect, share, or transmit any personal data to external servers. All data is stored in your own WordPress database. The win-back email is sent using your own WordPress mail (wp_mail). ## Screenshots * [[ * The RetainWoo dashboard showing saves, revenue, and save rate * [[ * The settings page with all configuration options * [[ * The retention popup shown when a subscriber clicks cancel ## መጫን 1. Upload the plugin files to `/wp-content/plugins/retainwoo/`, or install through the WordPress Plugins screen directly. 2. Activate the plugin through the **Plugins** screen in WordPress. 3. Make sure you have a supported subscription plugin active (WooCommerce Subscriptions, WebToffee, YITH, or SUMO). 4. The plugin is active immediately — go to **RetainWoo Settings** to customize your offers. 5. Go to **RetainWoo Dashboard** to track performance. ## የተለመዱ ጥያቄዎች ### Which subscription plugins are supported? RetainWoo works with WooCommerce Subscriptions (official), Subscriptions for WooCommerce by WebToffee, YITH WooCommerce Subscriptions, and SUMO Subscriptions. The correct plugin is detected automatically. ### Does the popup appear for all subscription cancellations? Yes — the popup appears whenever a logged-in customer clicks any cancel button on their subscription. It works on the My Account Subscriptions page and individual subscription pages. ### What happens when a customer accepts an offer? **Pause:** The subscription status is set to On Hold and a scheduled event automatically resumes it after the selected period. **Skip:** The next payment date is pushed forward by one billing cycle. **Discount:** A unique single-use coupon is created and applied to the subscription automatically. ### What happens when a customer cancels anyway? The cancellation proceeds normally. If win-back email is enabled, a scheduled email is sent after the configured delay with a unique discount coupon to encourage reactivation. ### Will this slow down my site? No. The popup CSS and JavaScript are only loaded on WooCommerce account pages. The total added weight is under 15KB. ### Does it work with page builders like Elementor or Divi? Yes. The popup is injected directly into the page body and is independent of your theme or page builder. ### Can I customize the popup text? Yes. Go to RetainWoo Settings to change the headline, subheadline, discount amount, and win-back email subject. ### Is this GDPR compliant? Yes. RetainWoo does not send any data to external servers. Win-back emails are sent using your WordPress installation’s own email system. No third-party services are involved. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “RetainWoo — Subscription Retention for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ Bikash Pun ](https://profiles.wordpress.org/bikashpun/) * [ envitetech ](https://profiles.wordpress.org/envitetech/) [Translate “RetainWoo — Subscription Retention for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/retainwoo) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/retainwoo/), check out the [SVN repository](https://plugins.svn.wordpress.org/retainwoo/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/retainwoo/) by [RSS](https://plugins.trac.wordpress.org/log/retainwoo/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.1.0 * Added: Popup preview in admin settings * Added: Win-back email body, heading and button editor * Added: Email notifications when subscriber is saved #### 1.0.0 * Initial release * Retention popup with pause, skip, and discount offers * Win-back email system with automatic coupon generation * Dashboard with 30-day performance stats * Support for WooCommerce Subscriptions, WebToffee, YITH, and SUMO ## Meta * Version **1.1.0** * Last updated **3 ሳምንታት ago** * Active installations **Fewer than 10** * WordPress version ** 6.2 or higher ** * Tested up to **6.9.4** * PHP version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/retainwoo/) * Tags * [cancel](https://am.wordpress.org/plugins/tags/cancel/)[retention](https://am.wordpress.org/plugins/tags/retention/) [subscriptions](https://am.wordpress.org/plugins/tags/subscriptions/)[woocommerce](https://am.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://am.wordpress.org/plugins/retainwoo/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/retainwoo/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/retainwoo/reviews/) ## Contributors * [ Bikash Pun ](https://profiles.wordpress.org/bikashpun/) * [ envitetech ](https://profiles.wordpress.org/envitetech/) ## ድጋፍ Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/retainwoo/)